Improving services via digitalization and networking

Global client relationships, international supplier networks and consistent service levels are significant factors for the fast and reliable supply of spare parts.

Fluctuations in demand, volatile markets and increasing product diversity are making the aftersales business even more complex. Shifts in wholesale channels and e-commerce, and innovative technologies such as 3D printing are creating new opportunities for digital value creation.

We plan and implement complete solutions for our clients to cost-effectively produce individual items and small series using additive manufacturing. This also includes coordinating the related architecture, IT and logistics.

Our industry-specific services:

We integrate your specific requirements into an efficient and sustainable supply chain, supporting you with the following:

  • Migration from reactive to predictive service strategies and financially optimized maintenance
  • Design of a digital twin as the basis for future-proof after-sales processes
  • Synchronization of relevant (service) information
  • Optimization of parts availability, deadline quality and client communication
  • Provision of value-added services such as kit building, customizing and repackaging activities

Added value

More than 60 years of experience in logistics for purchasing, production, distribution and spare parts

Holistic project management



Use of modern planning tools such as BIM, digital twin or network simulations


Extensive range of self-developed and time-tested tools

Comprehensive and unbiased knowledge of the market


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