Get those tedious chores done without even having to think about it
We’ve all been there: those everyday work tasks that eat up time, are annoying, and keep us from more important things. Time we could use more wisely if these tedious chores would just take care of themselves. SAP Joule turns this very vision into reality. Joule is more than just a simple assistant. It’s an intelligent AI copilot that provides active support in your daily work and unlocks new levels of efficiency. With the help of generative AI, SAP Joule goes far beyond simple automation. The system continuously learns from its customers’ workflows and makes intelligent decisions to proactively support them. Tasks such as data entry, report generation, and scheduling are automated, allowing you to focus on what really matters: creating value for your own company.
From ChatGPT to Joule: AI Tools Are Transforming Businesses
When OpenAI launched ChatGPT in November 2022, the tool took the world by storm. Its ability to understand natural language and generate meaningful responses captivated a wide range of users. Businesses are no exception, as AI represents enormous potential for value creation across all industries. Many organizations are therefore actively seeking to expand their use of AI. A McKinsey study shows that one-third of companies worldwide regularly use generative AI in at least one business function, 40 percent of companies plan to increase their investments in AI, and 60 percent of companies that use AI are using generative AI. However, although the work of professionals such as software developers, customer service representatives, and marketing specialists has been greatly improved by ChatGPT and other AI tools, the workflows of many professional groups have remained largely unchanged. This group also includes users of enterprise software, most of whom still work with their business applications in much the same way as they did before the introduction of AI. It is precisely this user group that SAP aims to reach with Joule, the AI copilot.
Revolutionary Changes Brought About by Joule in the SAP Ecosystem
Joule is revolutionizing the way users interact with their SAP systems by enabling seamless navigation between different applications, efficient information retrieval, faster execution of business tasks, proactive recommendations, and even code generation. By simply asking questions, users can access context-relevant answers from the vast pool of business data and insights within the SAP portfolio. SAP’s goal is to establish business AI across all areas of the SAP product portfolio, from the modern ERP system SAP S/4HANA to the human resources management application SAP SuccessFactors. This is not some distant vision of the future—it’s already in full swing. Since its market launch in September 2023, Joule has quickly gained traction across the entire SAP portfolio, streamlining processes, improving decision-making, and increasing efficiency across various business functions.
Joule is already integrated into applications for human resources, finance, ERP, sales, services, marketing, and commerce, and is improving the way employees, managers, accountants, and field staff work. By the end of this year, 80 percent of the most frequently performed transactions in SAP business applications will be fully automated with Joule. Joule is also integrated into several components of the SAP Business Technology Platform (SAP BTP), which improves application development, integration, and data management. In the coming months, SAP plans to expand Joule’s scope to include supply chain management, analytics, and planning solutions through integration with SAP Ariba, various supply chain management solutions, and SAP Analytics Cloud.
Josef Hampp, Customer Advisor at SAP
Josef Hampp is responsible for helping customers achieve their digital transformation using the SAP Business Technology Platform. He specializes in a wide range of topics, including business intelligence, data management, sustainability, and artificial intelligence.
Josef Hampp is an expert in:
- SAP Business Technology Platform
- SAP Analytics Cloud
- SAP Datasphere
- SAP Sustainability Control Tower
- SAP Joule
Hüseyin Sahin, Customer Advisor at SAP
Hüseyin Sahin helps customers transform their analytics and planning processes using the SAP Business Technology Platform. He specializes in a wide range of topics, including business intelligence, planning, business-centric modeling, and artificial intelligence.
Hüseyin Sahin is an expert in:
- SAP Business Technology Platform
- SAP Analytics Cloud
- SAP Profitability & Performance Management
- SAP Joule
The Future with SAP Joule
Already today, more than 27,000 customers worldwide are benefiting from SAP’s AI offerings and achieving significant cost savings by automating and optimizing their business processes. However, these results are just the beginning. With the planned integration into additional SAP components, Joule’s impact will continue to grow in the coming years. The continuous expansion of Joule’s AI capabilities through strategic partnerships with leading technology companies such as Nvidia, Meta, Mistral AI, Apple, Microsoft, and Google will make Joule an indispensable business copilot. SAP’s vision is clear: Joule is set to become the ultimate business copilot, one that not only supports companies but also proactively identifies new opportunities and offers innovative solutions. By continuously investing in the development and integration of Joule, SAP ensures that customers not only benefit from current advantages but are also future-proofed.
